After facing a worldwide agitation for slowing down some older versions of Apple iPhone, inclusive of iPhone 6, the tech giant has at last not only confessed it's deed but has also apologised for it. Surprisingly the firm has had eight separate lawsuits in the US filed against it over the matter and had also been facing additional legal actions in countries like Israel and France. Some customers had long suspected that the company had slowed their iPhones in order to encourage them to upgrade it. To which the company had acknowledged earlier this month that yes they did deliberately slow down some models of the iPhone as they age. The reason behind it, Apple further classified saying that the necessary changes to the iOS operating system were made to manage the ageing lithium-ion batteries in some devices. As per company's statement, the batteries' performance diminishes over time. Apple has further guaranteed that the company will replace batteries for less and will issue software in the upcoming new year so that customers could monitor their phone's battery health, BBC reported on Thursday. In a statement posted on its website, the firm said it would reduce the price of an out-of-warranty battery replacement from $79 to $29 for anyone with an iPhone 6 or later. It stated;
The company has also stated that they were pushing ahead with measures to "address customers' concerns, to recognise their loyalty and to regain the trust of anyone who may have doubted Apple's intentions". Apple also stated;Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, (when they) have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components.
At Apple, our customers' trust means everything to us. We will never stop working to earn and maintain it. We are able to do the work we love only because of your faith and support -- and we will never forget that or take it for granted.
news courtesy: business standard/ians