With the advancement of numerous social media platforms, all the brands try and focus on providing their customers the best customer services because the communication between the user and the brand is not personal. Negative interaction does not leave a good impression and this leads to the change of minds in the minds of the customers.
Big brands have their accounts on all the social media platforms through which they try and sort out the problems and issues faced by their customers in the best way possible.
Previously, we have seen how major brands like Netflix, Ola, Burger King and Jio have made the experience of customers smooth while using. Now Amazon Prime Videos have joined this race too.
It happened when a customer named Wolverine tweeted to Amazon Prime Videos enquiring about the Amazon Prime offers.
[caption id="attachment_43421" align="alignnone" width="553"] Source: Twitter[/caption]
To this, Amazon replied that the introductory offer of Rs. 499 is over and that the customer could renew Amazon Prime subscription for Rs. 999. This is a reply which every customer care would give. But the fun conversation between the customer and the Amazon started thereafter.
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Source: Twitter[/caption]
After the customer got to know that he would have to re-subscribe the Amazon Prime Video again at Rs 999, he replied this as a meme.
[caption id="attachment_43419" align="alignnone" width="575"]
Source: Twitter[/caption]
Then Amazon replied with a famous dialogue from Shilpa Shetty starrer film, Dhadkan.
[caption id="attachment_43418" align="alignnone" width="696"]
Source: Twitter[/caption]
The customer tweeted this.
[caption id="attachment_43417" align="alignnone" width="696"]
Source: Twitter[/caption]
Amazon took the replying game to next level by tweeting this.
[caption id="attachment_43416" align="alignnone" width="652"]
Source: Twitter[/caption]
The interaction session between the customer and Amazon Prime continued.
[caption id="attachment_43415" align="alignnone" width="612"]
Source: Twitter[/caption]
Amazon then started replying in terms of video meme.
[caption id="attachment_43414" align="alignnone" width="580"]
Source: Twitter[/caption]
The customer too started replying in the form of video meme.
[caption id="attachment_43413" align="alignnone" width="643"]
Source: Twitter[/caption]
Amazon replied this.
[caption id="attachment_43410" align="alignnone" width="706"]
Source: Twitter[/caption]
Customer replied this.
[caption id="attachment_43409" align="alignnone" width="622"]
Source: Twitter[/caption]
Amazon ended the conversation by tweeting a hilarious reply.
[caption id="attachment_43408" align="alignnone" width="587"]
Source: Twitter[/caption]
Amazon finally ended the humorous conversation. This way of friendly customer service is just another way to win the hearts of the customers. After reading such a hilarious and funny interaction between the customer and the Amazon service provider, who would not want to subscribe to the Amazon Prime account.